Vertical-communications GCA70-248 Manual do Utilizador

DSU II Digital Expandable SystemsNon-LCD SpeakerphoneStation User’s GuideThis publication supports bothImpact and Impact SCS LCD SpeakerphonesGCA70–24

Positioning Your StationYou should adjust the position of the station on your desk or table to suit your indi-vidual needs and, if applicable, maximiz

Setting a Personal Ringing ToneYou can choose one of eight different ring tones for your telephone. Often, whenseveral telephones are located close to

·To set the speaker and handsetloudness levels,1. PRESS INTERCOM button.2. PRESS the VOLUME UP OR VOLUMEDOWN button once for each change inspeaker vol

·To dial an outside number manually,1. PRESS INTERCOM.2. DIAL9 OR other line button to select line (See Line Groupsin the system specific Advanced Fea

Understanding the Basic FunctionsYour station provides many versatile features for your use. These features areexplained in terms of what they allow y

Non-LCD Speakerphone Station User’s Guide 7GCA70-248 Getting Started1234780#956QZABC DEFMNOWXYGHIPRSTUVOPERJKLTRNS/CNFHOLDTAPINTERCOMRDialpadLine Butt

Your Station’s ButtonsHold Button (HOLD)·Places a line or intercom call on hold.·Stores pauses in number sequences during programming.·If multiple hel

Tap Button (TAP)·Recalls dial tone or generates a hookflash.·Retrieves held calls or last call placed on hold.Transfer/Conference Button (TRNS/CONF)·T

Your Station’s Display LightsThe lights (LEDs) on your LCD speakerphone indicate the status of lines,features, and intercoms.Busy Lamp Field (BLF) lig

Next to INTERCOM button:·Steady green or red = you are using your intercom.·Fluttering red = an LCD message is set on your telephone for others torece

This User’s Guide is for the following system :DSU II Digital Expandable SystemsThis user’s guide applies to the following telephone models:•Impact 81

Supported Telephone ModelsThis user’s guide covers five different telephone models. The overall operation ofeach of the telephones is very similar. Th

Answering CallsAnswering Outside CallsAcall that rings on an outside line sounds long, single-tone bursts and lights the linestatus light. If the inst

Answering Intercom CallsAn intercom call is a call between two system stations. If a speakerphone, yourstation will receive intercom calls in one of t

Do Not Disturb ConditionThe Do Not Disturb feature keeps calls from ringing at your station and makes yourstation appear to be busy to intercom calls.

Holding CallsYou can place a call on hold and retrieve it later. With a regular hold, you can pick upthe held call at your telephone or another user c

·If a held line is recalling, choose one of the following:1. PRESS HOLD (station button) to place the call on hold at yourstation and restart hold tim

Call PickupThe Impact system offers three distinct methods to answer incoming calls that areringing at other stations.Group Call PickupThe installer o

·To monitor another telephone,1. OBSERVE the BLF light indications next to the Direct StationSelect (DSS/BLF) button:•Off = Station is idle•Flashing (

Receiving Subdued Off-HookVoice Announcements (SOHVA)Handling an Incoming SOHVASOHVA allows an intercom caller to break into your call by making an an

Voice Announce BlockingIf your system installer makes Voice Announce Blocking available, you can preventvoice announcements from sounding over your te

About This BookThis user’s guide serves as both an introduction for new speakerphone users and areference for experienced users.IntroductionThe first

NotesAnswering Calls GCA70-24822 Non-LCD Speakerphone Station User’s Guide

Making CallsMaking Outside CallsYou can manually dial a number over any telephone line you select. Or, if theinstaller assigned a prime line or the id

Making Intercom CallsThere are two methods for making intercom calls. One method causes the calledtelephone to ring (tone-first). The other method cau

Automatic DialingAutomatic dialing provides one- or two-button speed dialing using programmablebuttons at which you have previously stored numbers. Th

RedialingRedial - Last-Dialed NumberThe system temporarily saves the first 16 digits of the last manually dialed numberfor your redial use—if the last

Redial Programming (Storing Numbers)You can permanently store a number at any programmable button location that doesnot currently have a number or fea

Camping On OptionsBusy or Idle Station, Automatic CallbackIf the telephone you have called on the intercom line is busy or rings with no answer,you ca

·To camp on when you hear a busy signal,1. MAKE intercom call AND HEAR busy signal.2. DIAL*01.3. Remain on line awaiting a reply.4. The called party w

PagingYour system provides an all-call or a zone page feature that you access by dialingspecial codes. This arrangement sounds your voice announcement

Advanced Call HandlingWaiting for a Line (Queuing)If all the lines in a line group are busy, you can place your telephone in a queue toawait an idle l

NOTE: Throughout this book, all references to fixed buttons (keypad,DSS/BLF, SPEAKER, HOLD, etc...) are printed in upper case, italic type; forexample

Call TransferringScreened Call TransfersYou can answer a call at your station and transfer it to another telephone. If youfirst identify the caller to

Unscreened Call TransfersYou can answer a call at your station and transfer it to another telephone. If youtransferthecall without firstannouncingit,

ConferencingCreating a Conference CallWhen the system joins your telephone together with several other telephones on thesame call, the effect is calle

Unsupervised Conference CallsIf you are involved in a conference call with two outside lines, you can drop out ofthis established conference call and

Call ForwardingForwarding a CallYou can forward calls that normally ring at your telephone to another telephone foranswering. You can forward just you

Call Forward Outside System (CFOS)The Call Forward Outside System (CFOS) feature gives you the ability to forwardline calls to a remote location outsi

Call ParkingYou can place a call on hold in the system so that it can be answered from any stationthat does not have a line appearance for the call. Y

·To re-park a park recall and restart the park timer,1. ANSWER/RETRIEVE call.2. PRESS INTERCOM AND DIAL* and park code (the call willthen be placed ba

Account CodesIf the installer has arranged your system for account code entry, your display mayprompt you to enter an account code after answering a c

Nonverbal MessagingStation-To-Station Message DeliveryWhen you call another telephone and receive no answer, you may leave a reminderthat you have cal

Contents1 Getting Started ...1Setting Up Your Station ...1Understanding the Basic Functions ...6Your Station’s Buttons

LCD Message DeliveryYou can set system-supplied messages to be received or displayed by a calling LCDspeakerphone.·To turn message on,1. PRESS INTERCO

LCD Message List(Write attendant supplied messages here.)Dial Code Message56789Assist Button Message DeliveryIf you have preprogrammed an ASSIST butto

Message Waiting Light and MessagingIf your telephone is designated as a central message desk by the system or hasmessage wait originate ability, you c

ProgrammingDSS NumbersStoring another station at a DSS/BLF programmable location on your telephoneallows you to monitor that station, dial with the pr

Autodial And Speed Dial NumbersAutomatic dialing is a feature that lets you store and dial frequently called numbersusing one or two buttons. You can

NOTE: You may need a pause between numbers to compensate for differencesin response time between your system and the host system (ask your atten-dant

Speed Dial Numbers, Features or DSS Locations(Programmable Buttons)11321431541651761871982092110 2211 2312 24As you program numbers, fill in the ident

Feature ButtonsIf you find that youareusing certain miscellaneous features often, access buttons forthese features may make operation easier. Some exa

Special Purpose Feature ButtonsResponse Message ButtonThis program lets you set up a button to be used for making a non-verbal response toa SOHVA or a

·To program a SOHVA button,1. PRESS INTERCOM AND DIAL **1.2. PRESS desired programmable button.3. DIAL8.4. PRESS SPEAKER to end programming.Group List

4 Advanced Call Handling ...31Waiting for a Line (Queuing) ...31Call Transferring ...32Conferencing ...

Assist ButtonWith this feature you can program an ASSIST button on your telephone that will letyou send a message to an LCD station.·To program an ass

Other Advanced FeaturesLine GroupsSome systemshave telephone lines arranged into line groupsthat are made availableat the telephone instead of individ

Volume ControlSetting Current Volume LevelThe volume control on your telephone is a multipurpose control you can use to setthe volume (loudness) of th

NOTE: When the call ends, the system resets the loudness of all future callsto the programmed (default) setting. For instructions in setting your sta-

Default Volume ControlWhen you change the loudness, that change remains in effect until you change itagain (referred to as default setting).·Set the s

Background Music(not available on 8112N or 8212N)If the telephone system supplies background music, you canturn iton at your stationwhile it is on-hoo

Tracker Paging SystemThe optional Tracker paging system allows you to send and receive messages onTracker Pagers assigned to station extension numbers

·To park a call and have Pager—Tracker tell someone toretrieve the call,1. ANSWER call AND PRESS TRNS/CONF.2. DIAL Extension.3. PRESS programmed TRACK

Automatic Set RelocationIf your installer has equipped your system with automatic set relocation, when youmove your telephone to a new location, the s

Data Interface UnitThe Data Interface Unit, or DIU, is an optional external device that may be part ofyour system installation. It provides connection

B Glossary ...69C Speakerphone Characteristics ...77Index ...79Non-LCD Speakerphone Station User’s Guide v

DSS/BLF Console OperationThe IB64X, IB48X, and IB24X DSS/BLF consoles have additional buttons andstatus lights that extend the memory button capabilit

Accessing The DSS/BLF Console Button LevelsThe IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadruplingthe consoles’button capacity.

NotesOther Advanced Features GCA70-24864 Non-LCD Speakerphone Station User’s Guide

Feature Access CodesThis quick reference guide provides you with a list of the feature dialing codes usedon the Impact digital telephone system.Featur

Feature Enable Code Disable CodeCall Park, Retrieve Orbit 1-9INTERCOM +# + orbit code(91 to 99 )Call Pickup,DirectedINTERCOM +*4 +extension numberCall

Feature Enable Code Disable CodeNight AnswerINTERCOM +80OperatorINTERCOM +0Paging,Zones 1-3INTERCOM +84 to 86Paging, All-CallINTERCOM +87Paging, Exter

Feature Enable Code Disable CodeTracker PagerINTERCOM +*06 INTERCOM + #06Tracker Pager—Send TrackerPageINTERCOM +#01Toll Restriction OverrideINTERCOM

GlossaryAAccount CodeA group of numbers, up to 16 digits in length, entered by station users duringincoming or outgoing calls; the system uses account

BBlock ProgrammingTo eliminate the need to program each station individually, programmers canassign features or functions to groups of stations.Button

DData Interface Unit (DIU)This optional unit provides connections for your standard multiline digitaltelephone and Industry Standard Telephone (IST) d

NotesContents GCA70-248vi Non-LCD Speakerphone Station User’s Guide

EE&M Tie LinesIn telephony, a separate pair of leads to your station which are used by systemoperators for signaling and supervisory purposes.Excl

LLast Number RedialingAutomatically dialing the last number dialed.LCDLiquid crystal display; the alphanumeric display of several Comdial DigitalTelep

PPagingThis feature allows station users to dial-up customer provided loudspeakerpaging equipment and page over externally placed loudspeakers and det

Screened Call TransferAllows users to first announce and then transfer both line and intercom calls fromone station or group to another.Service Observ

Tracker PagerThe Tracker optional pager system allows you to send and receive messages toTracker pagers assigned to station extension numbers.TRNS/CON

SpeakerphoneCharacteristicsWhen using your speakerphone, the microphone and loudspeaker are farther awayfrom you than when you use a handset. Both the

·Place the telephone on a hard surface and away from table edges. Do notplace the telephone in corners or enclosures. Do not let obstructions comebetw

IndexAAnswering Callsintercom calls, 14outside calls, 13Automatic Dialing, 25Automatic Set Relocation, 60BBusy Lamp Field (BLF) Lightlocation, 6 ,, 7

HHandset, setting volume, 54Headsetsetting the volume, 55Hold Buttonfunctions, 8location, 6 ,, 7 ,, 9 ,, 11meaning of associated light, 11Holding Call

TTAP Buttonfunction, 9location, 6 ,, 7 ,, 9 ,, 11Transfer/Conference Buttonfunction, 9location, 6 ,, 7 ,, 9 ,, 11Transferring Callsscreened transfers,

Getting StartedWelcomeCongratulations and thank youforusing a Comdial telephone! Your digital station issupported by a communication system with hundr

Notes82 Non-LCD Speakerphone Station User’s GuideIndex GCA70-248

This manual has been developed by Comdial Corpora-tion (the “Company”) and is intended for the use ofits customers and service personnel. The informat

GCA70-248.10 07/00Printed in U.S.A.